Leaving Docusign? Take every signed agreement with you.
We export every envelope, signed PDF, certificate of completion and audit trail into storage you own. Then we hand you a reconciliation report that proves nothing was missed, so your records team can sign off and close the account without holding their breath.
- $4,000 flat
- Delivered in 30 days
- Pay on delivery
- Independent, not affiliated with Docusign
Get a quote in 24 hours
Six questions. We reply with a fixed price and a delivery date, or tell you honestly that you do not need us.
Got it.
A confirmation is on its way to your inbox. We will come back within one business day with a fixed price and a delivery date, or with an honest note explaining why we are not the right fit.
Why this is urgent
When the account closes, the documents go with it.
This is not a scare tactic, it is Docusign's own published guidance to customers who ask what happens after closure.
"Once an account has been closed, you will no longer have access to any documents." Docusign Community, account closure and data purge thread
There is a grace window after cancellation in which an admin still has access. It is commonly reported to run around 90 days, but it varies by contract, so treat that number as a prompt to go and confirm your own date with Docusign support rather than as a promise. Separately, if anyone has enabled Document Retention, matching documents enter a queue and are permanently removed on a 14 day timer that, in Docusign's own words, "can not be modified."
Meanwhile the official bulk export tool is a paid add-on that runs as a Windows desktop application, and on some plan types it is not something an admin can simply switch on. Docusign's guidance for corporate plans is to contact your account executive. That is a procurement conversation with the vendor you are in the middle of leaving, and it takes time you may not have.
The failure mode is not dramatic. Nobody deletes your contracts in front of you. Someone exports what they think is everything, the renewal lapses, and eighteen months later a dispute or an audit turns up an agreement that is not in the archive and can no longer be produced.
The part most people miss
The official tool may not finish in the time you have left.
This is not our opinion. These are Docusign's own published numbers, from the Retrieve manual.
A Docusign account is capped at 3,000 API calls an hour, and that ceiling is shared across every application and every integration on the account. Retrieve spends about two calls per envelope. So the ceiling is roughly 1,500 envelopes an hour, and Docusign's own documentation calls that maximum "rarely achievable" because your live integrations are using the same budget.
At a realistic half share, here is what an export actually costs in wall-clock time:
| Your archive | Hours of continuous running | In practice |
|---|---|---|
| 10,000 envelopes | 13 hours | Two working days |
| 50,000 envelopes | 67 hours | Nearly three days without failing |
| 200,000 envelopes | 267 hours | Eleven days |
Eleven days of a Windows machine staying awake, on a tool whose own guidance is "do not run jobs more than once per hour", inside a window that is already counting down. If the run breaks on day six, you find out by checking.
Pacing that safely is the actual work, and it is what you are paying for. We run the export against your account's spare capacity so it never starves your live sending, resume it after failures, and keep going until the count reconciles.
What you get
A complete archive, and proof that it is complete.
Per envelope, in open formats, delivered into storage you control. The last row is the one that matters, and it is the one a raw export will not give you.
| Artifact | Why your records team needs it |
|---|---|
| Combined signed PDF | The executed agreement itself, documents merged in signing order. |
| Certificate of completion | The evidence. A signed PDF without its certificate is far weaker if the signature is ever challenged. |
| Recipients, timestamps, IP, authentication method | Chain of custody. This is what an auditor or opposing counsel asks for. |
| Form field values as CSV and JSON | So the archive is searchable and loadable, instead of ten thousand PDFs nobody can query. |
| Envelope metadata, custom fields, template, sender | Lets you apply your retention policy after the migration instead of guessing. |
| Manifest with checksums | Every file accounted for, every file verifiable, years later. |
| Reconciliation report | You had 47,312 envelopes. Here are 47,312. Here are the 6 that are voided and why each one is missing a signed document. This is the artifact that lets someone sign off and cancel the contract. |
Delivered to Amazon S3, Google Drive, SharePoint, OneDrive, SFTP, or as a plain ZIP. Nothing is stored in a format that needs us, or any other vendor, to open it later.
How it works
Three steps, and you pay at the end.
We scope it
A 15 minute call. Envelope count, date range, which account, where it needs to land, and what your real deadline is. You get a fixed price and a delivery date in writing.
You authorise access
You approve access through Docusign's own OAuth screen, on your account, scoped to reading envelopes. We never ask for a password, and you can revoke it at any moment, including halfway through.
We deliver and reconcile
The archive lands in your storage with the manifest and the reconciliation report. You check the numbers against your own Docusign report. Then you pay, and then you close the account.
Pricing
Priced against what it costs you to do this yourself.
You have two other options. Put your own engineer on it for two to three weeks, which is $12,000 to $20,000 of loaded salary in the US. Or licence the official export add-on, and then still have someone babysit a Windows machine for days, and still end up without a reconciliation report.
Doing it in house is not hard, it is fiddly and unforgiving: pagination, an hourly API ceiling shared with your live integrations, voided envelopes, certificates, and no easy way to prove afterwards that you got everything. Whichever of those two you pick, the risk of a gap stays with you.
- Delivered in 3 working days
- The real output, in the real format, with a real reconciliation report
- Credited in full against the migration if you go ahead
- The sensible way to check us before authorising the whole archive
- Up to 50,000 envelopes, then $0.05 each
- Signed PDFs, certificates, recipients, metadata
- Manifest, checksums, reconciliation report
- Delivery into your storage, not ours
- Pay on delivery, after you have checked the count
- Add every form field value as CSV and JSON for $2,500
- For accounts already cancelled or inside a grace window
- Priority scheduling, we start within 48 hours
- Everything in the planned exit tier
- Daily progress updates against your deadline
Prices in USD. Nothing is charged on this page. Larger or unusual accounts get quoted on the call, never afterwards. If we get into it and find we cannot deliver what we promised, you pay nothing.
Who this is for
Teams with a date on the calendar.
- Companies moving to another e-signature vendor and taking their history with them
- Anyone who has cancelled and is inside the grace window
- Financial services, credit unions and insurance, where retention rules make the archive mandatory
- Law firms consolidating matter records
- Real estate and mortgage teams pulling loan files together
- Staffing, healthcare and HR teams sitting on years of offer letters and consents
- Admins on plans where the official export tool cannot simply be switched on
This is probably not for you if you need fewer than a couple of hundred documents, in which case download them yourself and keep the four thousand dollars. Tell us that on the form and we will say so.
Questions
The things people ask before they authorise anything.
Is this allowed?
You are exercising your right to your own data. Data portability is written into GDPR Article 20 and into CCPA, and the agreements are yours regardless. We are an independent service acting on your instruction, working inside Docusign's own published OAuth flow with the scopes you approve. We are not a Docusign partner, reseller or affiliate, and we do not present ourselves as one.
How does access actually work, and what happens to it afterwards?
You approve access on Docusign's own consent screen, signed in as yourself. We never see, ask for, or store a password, and we cannot send envelopes or change anything in your account. You can revoke the authorisation at any point, including part way through, and everything stops.
When the archive is delivered and you have confirmed the counts, our working copy is destroyed and we confirm that in writing. We are happy to work under your NDA and to sign your data processing agreement before anything is authorised.
We have 200,000 envelopes. Is that a problem?
No, but it changes the schedule rather than the method, and it is exactly the case where doing it yourself hurts. On Docusign's own published numbers that archive is around 267 hours of continuous exporting. See the arithmetic above. We pace the run against your account's spare hourly capacity so it never starves your live sending, resume it after failures, and quote the timeline on the call.
Can we stay on Docusign afterwards?
Yes. Plenty of people do this while renewing, because they want an archive under their own control for compliance reasons. This is a one time export, not a switch, and nothing about your account changes.
How do we know we got everything?
That is the reconciliation report, and it is the reason to hire anyone for this. You run an envelope count in Docusign yourself. We hand you our count, a manifest with a checksum per file, and a line by line explanation of every difference, including voided and deleted envelopes that legitimately have no signed document. If the two numbers do not reconcile, it is not finished, and we do not invoice.
What if the account is already closed?
Then we probably cannot help, and neither can anyone else. Once access is gone it is gone. If you are still inside a grace window, contact us today rather than at the end of the week, because scheduling is the constraint.
Can we test you on a small batch first?
Yes, and most people should. A paid pilot on your first 100 envelopes, priced at $400 and credited in full against the migration if you go ahead. You get the real output in the real format with a real reconciliation report, in three working days, which is enough to judge us without authorising access to the whole archive.
Find out what your migration costs.
A fixed price and a delivery date within 24 hours. If your deadline is too close for us to be useful, we will tell you that instead of selling you something.